We are committed to preserving the privacy, integrity and security of the personal information we hold about our customers and those who make contact with us. We have developed this Privacy Policy to explain how we manage and use this personal information and to ensure we comply with our legal obligations under applicable data protection laws. It is important that you read this privacy policy carefully so that you are fully aware of how we collect and process your information.
THE CONTROLLER OF YOUR PERSONAL INFORMATION
Under the general data protection regulation (GDPR), we are required to advise you who the controller of your personal information is. The controller of, and the person responsible for, the personal information covered by this Policy is Spotlights Dance Centres – Like Dance. Other contact details for the controller are set out below under “HOW TO CONTACT US”.
TERMINOLOGY USED IN THIS POLICY
A “customer” is someone who makes a booking or uses any of the services we offer.
A “contact” is someone who makes an enquiry, or contacts us, on our website or in person or by letter, phone, email or text.
“You” and “Your” refer to our customers and contacts.
“We” “us” and “our” refers to Spotlight Dance Centres – Like Dance
PERSONAL INFORMATION WE COLLECT AND HOLD AND THE PURPOSE FOR WHICH WE USE IT
This Privacy Policy applies to all personal information collected, by whatever means, both about its customers and about its contacts.
CUSTOMERS
What personal information do we collect from our customers?
The personal information we collect may include:-
- Name, email address, home and/or business address, phone number;
- Where a child attends our dance school: – name, address, date of birth (for dance examination/competition purposes);
- Transactional data including details about payments to and from you and other details of products and services you have purchased from us;
- When you are using our dance school activities, we may also ask you to advise us of any medical or health conditions from which you suffer where these are relevant to the activities you plan to participate in. This will be verbal information only and will not be recorded or stored.
How is our customers’ personal data collected?
- We will collect this data from you when you provide it to us by phone, email, post, through our website, in person or through a 3rd party website that you have chosen.
Legal basis for processing our customers’ information
We will only use your personal information as the law permits. By law we are required to tell you the legal bases upon which we rely in processing your personal information. The legal bases we principally rely upon are these:-
- It is necessary for the performance of a contract between us for the provision of our services;
- It is necessary for the purposes of the legitimate interests of pursuing and developing our business, where such interests are not overridden by your rights or interests;
- You have given your consent to the processing;
- It is necessary for us to comply with a legal obligation on us;
- It is necessary to protect your vital interests or those of another individual.
Where we rely on consent to process your personal information, you may withdraw that consent at any time by contacting us.
What do we use our customers’ personal information for?
We intend to use your personal information for the following purposes:-
- To fulfil your bookings and/or to provide services you request from us;
- To collect payment from you;
- To administer and manage our relationship with you, which may include asking you to complete surveys or feedback forms;
- Where you have expressed interest in an activity with us, to send you information relating to the activity which we think you may find of interest;
- To send you marketing and promotional material where we think this may be of interest to you (unless you have objected to receiving this by contacting us);
- Where required by law;
- Where necessary to protect your health or wellbeing or that of another individual.
CONTACTS
What personal information do we collect from our contacts?
The Personal information we collect may include:-
- Name, email address, home and/or business address, date of birth, phone number and marketing preferences.
How is our contacts’ personal data collected?
- We will collect this data from you when you provide it to us by phone, email, post, through our website or in person.
Legal Basis for processing our contacts information
We will only use your personal information as the law permits. By law we are required to tell you the legal bases upon which we rely in processing your personal information. The legal bases we principally rely upon are these:-
- You have given your consent to the processing; and/or
- It is necessary for the purposes of our legitimate interests of pursuing and developing our business, where such interests are not overridden by your rights and interests.
- It is necessary for us to comply with a legal obligation on us: and/or
- It is necessary to protect your vital interests or those of another individual
- Where we rely on consent to process your personal information, you may withdraw that consent at any time by contacting us.
What do we use our contacts’ personal information for?
We intend to use your personal information for the following purposes;
- To fulfil your requests for information
- To send you marketing and promotional material where we think this may be of interest to you (unless you have objected to receiving this by contacting us)
- Where it is required by law and;
- Where necessary to protect your health or wellbeing or that of another individual
MARKETING TO YOU
You may receive marketing communications from us by email, text or post if:-
- If you have specifically requested that information from us;
- If you are a customer and you have not opted out of receiving that marketing after your initial consent (which you may do at any time by contacting us).
SHARING YOUR DETAILS WITH OTHERS
We will not disclose personal information we hold about you to any third party except where required by law or as follows; To third parties who provide services to us (such as dance event or dance holiday providers), and act as data processors for us.
If you click on any link displayed on our website, such as social media links, please be aware we have no control on what data they collect from you or how they use it. Each individual website will have its own terms of use and privacy notices for you to be aware of.
DATA SECURITY
We store your data on electronic devices which are password protected to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to us and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
HOW LONG DO WE KEEP YOUR PERSONAL INFORMATION FOR?
We will only retain your personal information for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting requirements.
We will take all reasonable steps to destroy, or erase from our systems, all the personal information we hold about you when it is no longer required. We will check our database annually and delete any personal information no longer required.
YOUR RIGHT TO ACCESS YOUR PERSONAL INFORMATION
- To request access to your personal data. This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.
- To request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
- To request erasure of your personal data. This enables you to ask us to delete or remove data where there is no good reason for us continuing to process it.
If you wish to exercise any of the rights set out above, please contact us by using the contact details set out below under ‘How to contact us’. We will carry out your request within one calendar month.
CHANGES TO THIS POLICY
We may need to make changes to this privacy policy from time to time to take account of changes in law or the needs of our business. Please refer to this page regularly to see any changes or updates to this policy.
HOW TO CONTACT US
If you have any questions about this privacy policy, including any requests to exercise your legal rights, please contact us using the details below;
By Post:
Spotlights Dance Centres, 55 Dunster Close, Tuffley, Gloucester. GL4 0TP
By Email:
keith@likedance.co.uk
By Phone:
07855 358327
01452 419324
Complaints:
Please contact us if you believe we are not processing your personal data in accordance with the Data Protection Laws. We will appreciate the chance to deal with your concerns.
Author: K D Laughton Version 1: 10/02/2020